Hotel Contract Management & Franchising Experts in Nairobi Kenya
Hotel Contract Management & Franchising with PHG Hotel Group. We oversee the General Management and operations of your Hotel establishment. Our Management Services under the PHG Hotel Group Franchise include General International Branding, Advertising Management, human resources recruitment, Marketing and Reservations, public relations, Operations Management among others. We are best suited to elevate your property by […]
Why Every Hotel needs the QASE A’luxue Service Standards System
Every guest experience tells a story. The question is: what story is your property telling? QASE helps hospitality businesses uncover the service gaps, operational blind spots, and missed opportunities that impact guest satisfaction, reputation, and revenue. Through professional audits, mystery guest assessments, and service excellence evaluations, we turn real guest experiences into measurable insights and […]
Service Quality: Why Your Hotel Beddings and Toiletries matter
Imagine checking into a hotel rooms only to find stained bedsheets and pillows, torn duvet covers or worn out towels! This is the last thing any guest would expect in a modern day hotel. If any hotel owner is serious about unlocking their hotel business and scale up to greater heights , they must consider […]