Hospitality Training & Coaching

Do you wish to see your Hotel staff upgrading their Service Quality?  EYALAMA Consulting offers the best hospitality training and coaching professionals in East Africa.

The purpose of training is hotel establishments cannot be underestimated, Clients always sense whenever a hotel’s staff is trained or not. On average, service quality level for experienced or trained staff are significantly better. Trained staff are not only focusing on the task but can consider giving the little extra to please the client and make clients loyal.

Employees show increased satisfaction levels, feel appreciated, have better internal relationships, feel challenged and are more efficient in executing the job.

We therefore welcome you to set an appointment with to review and assess training needs for your hotel and lets customize a plan for you. Contact us on +256 772 367972

Marketing Campaigns & Advertising

Is your Hotel or hospitality Enterprise seeking grow it’s Brand visibility? The EYALAMA team of industry hotel marketing  experts is best placed to enable you achieve that goal. Our tailor-made hotel marketing campaigns are set to showcase your brand to specific well researched audiences that matter to your business. In advertising , we go a step further in designing creative ads and ensuring  proper placement of advertisements to help the targeted audience and consumers better understand the rich appeal of your hotel/hospitality offerings.

Web Development

At EYALAMA ,we create effective  hotel and hospitality websites with interactive tools, features , content and design that will inspire, inform visitors and eventually  convert “lookers” into “bookers.” In this digital era, a well designed website that publishes your organization’s offering and unique services including accommodation, facilities, events, festivals, travel information, and an array of things to do while at your property is key for success in today’s volatile travel market.

Hotel Reservation Services

The COVID-19 pandemic has created financial and human resource constraints on Travel & Hospitality Businesses, it is therefore advisable  for hotels to consider outsourcing reservations and call center services. EYALAMA Consulting possesses a competent and experienced team to handle both business-to-business (B2B) and business-to-consumer (B2C) service support.  This includes  providing 24/7 Reservation Desk capabilities, toll-free support lines, and guest Records for processing financial transactions.

Digital Marketing & Social Media

EYALAMA hotel Consulting provides an impressive menu for Hotel & Hospitality digital marketing services including website and e-marketing campaign design, social media marketing programs, and promotions that include inspirational images, videos, and user generated  content to  engage your target market and grow them from first-time to  repeat customers.

Hotel & Resort Operations

Hotel operations managers oversee the entire operations of a lodging establishment. Operations include human resources, housekeeping, security, public relations, food & beverage service, sales and finances among others.

EYALAMA Consulting is best suited to elevate your property by developing your hotel brand standards, delivering new F&B concepts, conducting standards training, and providing interim management.