Hospitality Training & Coaching

Do you wish to see your Hotel staff upgrading their Service Quality?  EYALAMA Consulting offers the best hospitality training and coaching professionals in Kenya, Uganda, Rwanda and  East Africa in general.

The purpose of training is hotel establishments cannot be underestimated, Clients always sense whenever a hotel’s staff is trained or not. On average, service quality level for experienced or trained staff are significantly better. Trained staff are not only focusing on the task but can consider giving the little extra to please the client and make clients loyal.

Employees show increased satisfaction levels, feel appreciated, have better internal relationships, feel challenged and are more efficient in executing the job.

We therefore welcome you to set an appointment with to review and assess training needs for your hotel and lets customize a plan for you. Contact us on  email info@eyalamaconsulting.com

Step-up Your Hotel Service Delivery with the QASE A'Luxue Hospitality Audit System

Is your Hotel or hospitality Enterprise grappling with low occupancies and fluctuating Standards? The EYALAMA team of industry hotel hospitality Experts  experts are best placed to enable you achieve top notch service standards. We provide the best & Latest  AI-Powered Hotel Audit managment software to streamline your Service Quality Standards across the entire Hotels operations and departments .

Our AI-Powered QASE A’Luxue Audit System not only bring out the issues affecting your service qualty but also goes a step further to recommend solutons affecting each department and what needs to be done.

You cannot treat what you do not know yet , therefore regular service audits are mandatory to achieve high level hospitality standards.

Digital Marketing for Hotels

At EYALAMA ,we provide effective  hotel and hospitality Digital Marketing Solutions with interactive tools, features , content and design that will inspire, inform visitors and eventually  convert “lookers” into “bookers.” In this digital era, a well designed promotions  that regularly  showcase  your organization’s offering and unique services including accommodation, facilities, events, festivals, travel information, and an array of things to do while at your property is key for success in today’s volatile travel market.

Hotel Reservation Services

In today’s highly competitive and volatile hospitality market, it’s advisable  for hotels to consider outsourcing reservations and call center services. EYALAMA Consulting possesses a competent and experienced team to handle both business-to-business (B2B) and business-to-consumer (B2C) service support.  This includes  providing 24/7 Reservation Desk capabilities, toll-free support lines, and guest Records for processing financial transactions.

Supply of High Quality Hotel Amenities

At Eyalama, We go an extra mile to ensure your hotel is well equipped with best Hotel Amenities like Shower Gels, Shampoo , Hotel Soaps, Shower Gel Dispensers , Dental Kits , Shower Caps and more.

Our Hotel Amenities are supplied at the best affordable prices to all Hotels throughout Kenya and Uganda .

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Hotel Contract Management & Franchising

At Eyalama We oversee the entire Management and operations of your Hotel establishment. Our Management Services include General Management, human resources, Marketing and Reservations, housekeeping, security, public relations, food & beverage service, sales and finances among others.

EYALAMA Consulting is best suited to elevate your property by developing your hotel brand standards, delivering new F&B concepts, conducting standards training, and providing interim management.

Do you wish to align your Hotel with an International Hotel Brand and Franchise? Yes , We have the right solutions in regards to Franchising and upscaling your Hotel into an International Brand.  To to us Today and Let’s begin the journey.