Hotel Reservation Services
The COVID-19 pandemic has created financial and human resource constraints on Travel & Hospitality Businesses, it is therefore advisable for hotels to consider outsourcing reservations and call center services. EYALAMA Consulting possesses a competent and experienced team to handle both business-to-business (B2B) and business-to-consumer (B2C) service support. This includes providing 24/7 Reservation Desk capabilities, toll-free support lines, and guest Records for processing financial transactions.